Uploading Your website

You can upload content to your website via FTP or File Transfer Protocol.

Our FTP tutorial is available at http://home.acenet.net.au/ftp.html. WS_FTP now charges (free for 30 days and then $$ needed to continue) for their FTP program and an alternative Free Software FTP program has been listed below.

If you don't like Filezilla you can choose any FTP capable program. For a brief outline on what's available please visit Google - FTP clients search for more details.

Audience

• People with web sites

• If you have a Acenet Internet Services home page please click here

• If you are trying to upload your site via Front page click here.

• Trying to use explorer (My Computer)? click here.

FileZilla Tutorial and Installation How To

This tutorial describes how to use FileZilla with your ACENET hosting account. For the sake of this tutorial we'll assume that you own the domain 'example.com' and your FTP username is 'ftp.example.com'.

Follow these steps to complete the tutorial:

1. You can obtain FileZilla from http://filezilla.sourceforge.net.
   Visit the web site and select the download tab. The Windows version should be listed as FileZilla_x_y_z_setup.exe, .exe (32-bit Windows) where _x_y_z_ is the latest version number.

2. Once you install FileZilla, open it up. You should now be on the main screen. Your screen should look like this:

3. Click the 'Site Manager' button to open the site manager so you can create your site. The 'Site Manager' window will pop up. Click the 'New Site' button. This is where you need to enter your web hosting account information. For this example, we'll enter the information as follows:

   • Host: ftp.example.com

   • Change the logon type to Normal

   • User: example.com

   • Password: <your password>

   Those should be the only fields you have to worry about. Once you have all the fields filled out, your screen should look like this:

4. Click on the 'Connect' button to connect. If you are having problems connecting here are some things to check:

   • If you just obtained your ACENET web hosting account then your web site may not be able available just yet. Please contact webadmin@acenetglobal.com for further details.

   • It may be that you are behind a firewall and/or router and need to use passive FTP. Just skip down to Passive FTP to see how to enable passive FTP.

   • It can't hurt to check your ftp server address, username and password. User names and passwords are case sensitive.

   Once the FTP program makes a connection, your screen should look like this:

   

   The list of files/folders on the right is the view of your web hosting account. The list of files/folders on the left is the view of your local machine. Please note the details in the log section (the green text) as it lists your current web site's quota. This information appears when you first login and when an error message will appear if you have reached your quota limit.

5. Another important and often overlooked note is that you must have a file named index.html or index.htm which acts as you home page. When a person types in http://yourdomain.com our web server will look for the file named index.html or index.htm (there are a few others as well) first and will load that page. Our web server try the following order of files otherwise it will return a 404 error (file not found).

   IIS server preferences
   index.asp index.aspx index.htm index.html	default.htm default.html default.asp default.aspx

Passive FTP

If you are behind a firewall and/or router you often need to use passive FTP to get a stable connection. Just open up the firewall settings dialog by clicking 'Edit' in the menu bar and then 'Settings'. Once the settings window is open click on the 'Firewall Settings' tab on the dialog. You can then check/uncheck 'Passive Mode' if necessary.

For more information on how to use FileZilla, check out the FileZilla Documentation

Concurrent connections

ACENET limits the number of connections to the FTP server. By default FileZilla has 2 simultaneous connections turned on. If you are experiences problems connecting to the server select the 'Edit' menu and choose 'Settings'. Select the 'File transfer settings' options. Look for option called 'Use Multiple connections to transfer files' it will have a tick in it. Simply remove the tick to use a single connection.

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Still Confused ?

This tutorial is just one example of how to upload content via FTP. More tutorials are available on-line. Try a search in your favourite search engine using the keyword ftp tutorial.

Not good enough! Okay if this doesn't cut the cheese then please drop me an email at webadmin@acenetglobal.com and I will try to help you out further.